Tuition Refund Policy
Student should ensure satisfactory payment arrangements for the tuition and fees applicable to program prior to attending class.
Satisfactory payment arrangements shall include, obtaining approval to start training from a One Stop Career Center counselor, or signing a payment plan with the Accounts Department for an aggregate amount equal to the tuition and fees for the program.
MTSS Education offers interest-free school payment plans for all programs. The payments will vary from program to program. All payments are due on the 10th of each month, or the dates specified on the payment plan.
Payments can be made online using MTSS Education’s secure payment portal. Online payment can be made using a credit/debit card, checking account, or savings account. Students have the option of setting up recurring payments via an Electronic Funds Transfer (EFT). An EFT can be set up using a checking account, savings account, or credit card.
A late fee of $25 will be incurred for any payments made past the due date (applies to all programs). Failure to comply with these requirements will result in a financial hold and may result in suspension and/or termination from the program.
If a balance remains on a student account at the end of a program, the student will not be issued a Certificate of Completion and/or transcript. The student’s file may be forwarded to a collection agency, and any late fees, collection charges, or legal fees will be added to student’s account.
If the program cost has changed, please refer to your enrollment contract for accurate pricing.
Students are required to pay a $75 administrative fee prior to enrollment. Thereafter students are required to make tuition payments according to the provided payment plan. Payments will be due by the 10th of every month, or the dates provided in the student’s payment plan. There will be a $25.00 late fee for any late payments.
- Transcript: $10.00
- Duplicate Certificate: $75.00
- Certificate Mailing Charge: $10.00 (Certified Mail)
*Note: All prices are subject to change at any time. If a student’s financial commitments are not fulfilled, their certificate and/or transcript will be kept on hold.
INSTITUTIONAL REFUND POLICY
In the event when a student withdraws from a program or is terminated by the school prior to completion of that program, MTSS Education shall adhere to the refund policy listed below. The refund policy is based on the student’s last date of attendance. The student must officially notify the Academics Department of his or her desire to withdraw from the school prior to requesting a refund.
If Withdrawal or Cancellation Occurs:
The School Will Retain
During the first week
10% of the tuition
During the second or third week
20% of the tuition
After the third week but prior to completion of 25 percent of the course
45% of the tuition
After 25 percent but not more than 50 percent of the course has been attended
70% of the tuition
After completion of more than 50 percent of the course
100% of the tuition
*All refunds will be issued or paid to the student within 30 days of the date of determination as defined in MTSS Education’s Refund Policy. No refunds will be made after 50% of the scheduled hours have been completed.